25 May
31 Dec
Order and Collect
Order directly from your favourite stores and collect from the comfort of your car!
10am-4pm

We’re thrilled to introduce a new way to shop securely with your favourite stores at Castle Towers with our new service – Order & Collect. Simply place an order over the phone, email or online with one of our participating retailers and collect from the convenience of your car at our collection point in Red Car park.

How does it work?

  1. ORDER - Contact your favourite Castle Towers retailer from the list below to place your order directly and pay, either by phone, email or online.
  2. PICK UP TIME - If possible, let the store know your estimated pick up time to avoid waiting and ensure any food is as fresh as possible. Please ensure to bring your photo I.D when picking up your order. 
  3. COLLECTION - Once you've placed your order, it's time to make your way to Castle Towers and drive through our Order & Collect pick-up point located in Red Car Park off Eric Felton Street and look out for the Order & Collect signs. Upon arrival please phone 0467 356 763 to let us know you have arrived. A friendly member of our Order & Collect team will ask for your name and order details, and hand over your order. You don't even have to leave your car!

 

When can I order?

You can place your order directly with participating stores, any time during trading hours for phone orders or any time for most online orders. If you are ordering food, it is recommended to include your estimated pick up time with your order.

Orders can be picked up only from 10am to 4pm, seven days a week, starting Tuesday 26 May.

 

Where do I collect my order?

Order & Collect pick-up point is located in the Red Car park accessible off Eric Felton Street next to the centre entry doors that lead up to Aldi and Kmart and look out for the Order & Collect signs.

 

Participating Retailers

Betty's Burgers
Website: www.bettysburgers.com.au
Notes: Select location, select store, click order online. Please add a note that you wish to use “Castle Towers Order & Collect pickup” and include vehicle registration and time of pick up.

Camilla
Phone: 02 8608 1180
Email: castletowers@camilla.com.au
Please add a note that you wish to use “Castle Towers Order & Collect pickup”

Casey's Toys
Phone: 9680 3494
Email: CastleHill@caseystoys.com.au
Please mention that you wish to use “Castle Towers Order & Collect pickup”

Cha Chu's
Phone: 02 7806 9116
Please mention that you wish to use “Castle Towers Order & Collect pickup”

Chatime
App: Download the Chatime app and choose Castle Towers location.
Place an order and pay. Please add a note that you wish to use “Castle Towers Order & Collect pickup” and include vehicle registration and time of pick up.

Dymocks
Phone: 8677 4159
Please mention that you wish to use “Castle Towers Order & Collect pickup”

Endota Spa
Phone: 8820 0879
Email: castletowers@endotaspa.com.au
Please mention that you wish to use “Castle Towers Order & Collect pickup”

Gami Chicken
Phone: 02 9659 5992
View Menu
Please mention that you wish to use “Castle Towers Order & Collect pickup”

Gewürzhaus
Phone: 02 9899 3257
Email: castletowers@gewurzhaus.com.au
Please mention that you wish to use “Castle Towers Order & Collect pickup”

Hammer & Wands
Phone: 0401 495 666
Email: hammersandwands@gmail.com
Website: www.hammersandwands.com.au
Notes: Place an order and pay. Please add a note that you wish to use “Castle Towers Order & Collect pickup” and include vehicle registration and time of pick up.

Juiced Life
Email: castletowers@juicedlife.com.au
Website: www.juicedlife.com.au
Notes: Place order and pay, select Castle Hill store Please add a note that you wish to use “Castle Towers Order & Collect pickup” and include vehicle registration and time of pick up. 1 day notice needed for large orders.
 

Kaito
Phone: 9659 7180
Email: order.kaca@gmail.com
Please mention that you wish to use “Castle Towers Order & Collect pickup”

Kinn Thai
Phone: 02 9899 5669 or 02 8677 9044
Please mention that you wish to use “Castle Towers Order & Collect pickup”

MJ Bale
Phone:02 8608 2456
Email: castletowers@mjbale.com
Website: www.mjbale.com
Notes: Select click and collect option and put postcode prior to adding item to cart and select Castle Hill store. Please add a note that you wish to use “Castle Towers Order & Collect pickup” and include vehicle registration and time of pick up.

Nuts Galore
Phone: 0410 545 154
Please mention that you wish to use “Castle Towers Order & Collect pickup”

Oz Colour Copy and Embroidery
Phone: 02 9659 9788
Email: ozembro@hotmail.com
Please mention that you wish to use “Castle Towers Order & Collect pickup”

OZ Pop Culture and Collectibles
Phone: 0424 485 244
Email: sales@ozpopculture.com.au
Website: www.ozpopculture.com.au
Notes: Place an order and pay. Please add a note that you wish to use “Castle Towers Order & Collect pickup” and include vehicle registration and time of pick up.

Pandora
Phone: 96595751
0414277457 (text orders)
Email: castletowersmanager.au@pandorastores.net
Note: Do not include your credit card information for text orders. Please provide your contact details so that the store can contact you directly to arrange payment. Please mention that you wish to use “Castle Towers Order & Collect pickup”

Pavement
Phone: 9634 4550
Please mention that you wish to use “Castle Towers Order & Collect pickup”

Pet Town
Phone: 02 9894 6571
Email: castlehill@pettownonline.com.au
Please mention that you wish to use “Castle Towers Order & Collect pickup”

Rodd & Gunn
Phone: 02 9659 5633
Email: rg2250@roddandgunn.com
Website: https://www.roddandgunn.com/au/
Noes: Select pick up in store, select Castle Towers. Please add a note that you wish to use “Castle Towers Order & Collect pickup” and include vehicle registration and time of pick up.

Shepherd's Artisan Bakehouse
Phone: 0404 287 769
Email: shepherdscastletowers@gmail.com
Please mention that you wish to use “Castle Towers Order & Collect pickup”

Sony
Phone: 02 9887 6669
Email: skcastlehill.au@sony.com
Please mention that you wish to use “Castle Towers Order & Collect pickup”

Sushi Bar Zen
Phone: 02 9659 9022
Please mention that you wish to use “Castle Towers Order & Collect pickup”

Tella Balls
Phone: 02 8840 9739
Email: tellaballsct@gmail.com
Please mention that you wish to use “Castle Towers Order & Collect pickup”

Tribe Lifestyle
Email: ct@tribelifestyle.com.au
Please mention that you wish to use “Castle Towers Order & Collect pickup”


Castle Towers Gift Cards
You can also order an Castle Towers Gift Card and collect it through Order & Collect.
Simply select "click and collect" option and once your gift card is ready for collection please advise you wish to "Order & Collect".
Order Castle Towers Gift Cards here

Important Information

Click here to view the Order & Collect Terms and Conditions

To Note:

- For email or SMS orders, do not include your credit card information. Please provide your contact details so that the retailer can contact you directly to arrange payment.  
- All staff will be wearing gloves or using hand sanitiser between dropping off orders.
- Order & Collect service areas will be sanitised regularly.
- No cash will be exchanged by hand. Customers must pre-pay directly with the stores prior to collecting their orders.
- If you order from multiple stores, your orders may be separated, so please advise our friendly staff how many orders you placed and the specific order number.
- We ask that customers remain in their car to collect their orders (customers can get out to open the boot if required). Please wait for a staff member to visit you in your car.
- As soon as customers have received their orders, we ask that you leave the pick-up area to make the service as efficient as possible for all.- If you have any queries regarding your order, please contact the relevant retailer directly.