Things to remember when considering a visit to Castle Towers
Considering a visit to Castle Towers? Before you visit, we have put together a list of things you should consider, to ensure a safe and pleasant shopping experience. We all have a role to play in keeping our community safe and healthy.
Published 15 May


Before arriving please review the list of open retailers and individual conditions of entry located HERE.

As restrictions have impacted all of our retailers in different ways, you may find it may take a little longer for some of your favourite stores to return to business as usual.



We are committed to maintaining exemplary hygiene measures at Castle Towers. For your convenience, we have provided easy access to hand sanitisation stations throughout the Centre.

We ask that upon arrival to please sanitise your hands – even if you have only recently done so and continue to do so regularly whilst in centre.



Practice social distancing while visiting us in-Centre. We ask that you please take care to maintain an appropriate distance from those that are not in your immediate party.

A minimum of 1.5m distance between persons should always be maintained. We have implemented signage in certain areas throughout the Centre to assist and guide you when you are required to queue.

All retailers will have on display at their entry or in their shop window, the maximum quantity of people allowed in store at any given time. We ask for your own safety, as well as the safety of other shoppers and our staff that you acknowledge and respect this number. This may mean that you may need to queue at an appropriate social distance before entering your favourite store.



We’re thrilled to see some of our restaurants and cafes begin to offer dine-in options. Please note, dine-in options for patrons is restricted to 50 people - providing social distancing requirements are also met. Further information on delivery and takeaway options is available here.



We are all experiencing and coping with significant changes following the outbreak of COVID-19. For some of our stores, this may have resulted in restricted access to stock, limited trading hours or reduced services.

We are all trying our best to return to business as usual in these trying times. Please be mindful while in Centre to be courteous, and kind to Centre staff and other guests.


If you would like further information about what you can do to help stop the spread, please visit

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Published on 15 July, 2020